Terms & Conditions

Last Updated: September 2026

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Welcome to Wheeckles. These Terms & Conditions govern your use of the Wheeckles website, digital content, recipes, products, and related services.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.

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1. About Wheeckles

Wheeckles is a gourmet food brand offering sweet and spicy pickled products made in Guatemala.

Throughout these Terms, “Wheeckles,” “we,” “us,” and “our” refer to the Wheeckles brand and its authorized operators.

 

2. Use of This Website

You may use this website for lawful, personal, and non-commercial purposes.

You agree not to:

• Use the website for fraudulent, unlawful, or harmful purposes.

• Attempt to gain unauthorized access to the website or its systems.

• Interfere with the operation or security of the website.

• Copy, reproduce, republish, or commercially exploit website content without permission.

• Misrepresent your relationship with Wheeckles.

• Use Wheeckles branding, photography, recipes, graphics, or other intellectual property in a way that suggests endorsement or affiliation without authorization.

We reserve the right to restrict or terminate access to the website if these Terms are violated.

 

3. Product Information

We make reasonable efforts to display accurate information regarding Wheeckles products, including descriptions, ingredients, packaging, availability, and photographs.

However, product appearance, packaging, ingredients, batch characteristics, and availability may occasionally change.

Because Wheeckles products are food products made in batches, minor variations in color, texture, size, flavor intensity, or appearance may occur.

Images displayed on the website are for illustrative purposes and may not perfectly represent every individual product.

 

4. Ingredients, Allergies & Dietary Information

Consumers are responsible for reviewing product labels and ingredient information before consuming Wheeckles products.

If you have food allergies, dietary restrictions, sensitivities, or other health-related concerns, please review the product packaging carefully before consumption.

Information appearing on the website should not replace the ingredient, allergen, storage, preparation, or safety information printed on the product label.

If there is any difference between website information and the physical product label, the information on the product packaging should be followed.

 

5. Food Safety & Storage

Wheeckles products should be stored, handled, opened, refrigerated, and consumed according to the instructions provided on the packaging.

Consumers are responsible for properly storing products after purchase.

Wheeckles is not responsible for spoilage, contamination, or product deterioration caused by improper storage, handling, transportation, or use after purchase.

Do not consume a product if the packaging appears damaged, compromised, improperly sealed, or otherwise unsafe.

 

6. Recipes & Serving Suggestions

Recipes, pairing suggestions, preparation ideas, and other food content provided on this website are offered for general informational and inspirational purposes.

Results may vary depending on ingredients, equipment, preparation methods, food handling, and personal preferences.

Users are responsible for ensuring that all foods are prepared, cooked, stored, and served safely.

Recipes may contain ingredients associated with common food allergens. Always review all ingredients before preparing or consuming a recipe.

 

7. Availability

Wheeckles products may be available through selected gourmet stores, retailers, distributors, events, online platforms, or other authorized sellers.

Product availability may vary by location and may change without notice.

References to a particular retailer or location do not guarantee current inventory.

 

8. Online Orders

If Wheeckles offers direct online purchasing, customers are responsible for providing complete and accurate billing, shipping, and contact information.

We reserve the right to:

• Refuse or cancel an order.

• Limit quantities.

• Correct pricing or product information errors.

• Cancel orders involving suspected fraud or unauthorized transactions.

• Restrict purchases when products are unavailable.

An order confirmation does not necessarily constitute final acceptance of an order.

If an order cannot be fulfilled after payment has been received, the applicable payment will be refunded according to the payment method and policies in effect at that time.

 

9. Pricing

Prices displayed on the website are shown in the currency indicated at the time of purchase.

Prices, promotions, discounts, products, and availability may change without prior notice.

Where applicable, taxes, delivery charges, or other fees may be added before checkout.

In the event of an obvious pricing error, Wheeckles reserves the right to correct the error or cancel the affected transaction.

 

10. Shipping & Delivery

If delivery or shipping services are offered, estimated delivery dates are provided as estimates only and are not guaranteed unless expressly stated.

Delivery may be affected by circumstances outside our control, including transportation delays, weather, courier issues, incorrect customer information, inventory shortages, or force majeure events.

Customers are responsible for providing an accurate and complete delivery address.

Specific shipping, local delivery, pickup, replacement, and refund conditions may be provided separately at checkout.

 

11. Returns, Refunds & Product Issues

Because Wheeckles sells food products, returns may be restricted for food safety reasons.

If you receive a damaged, defective, incorrect, or potentially unsafe product, please contact Wheeckles as soon as reasonably possible and provide:

• Your name.

• Purchase information.

• Where the product was purchased.

• A description of the issue.

• Photographs of the product and packaging when applicable.

• Batch or production information shown on the package, when available.

Refunds, replacements, or other remedies will be evaluated according to the circumstances and applicable consumer protection laws.

Nothing in these Terms limits any rights you may have under mandatory consumer protection laws.

 

12. Intellectual Property

All content on this website, including but not limited to:

• The Wheeckles name.

• Logos.

• Packaging designs.

• Brand elements.

• Product photography.

• Website design.

• Graphics.

• Videos.

• Written content.

• Recipes.

• Advertising materials.

• Slogans and campaign materials.

is owned by Wheeckles or used with authorization and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, sell, license, or commercially use this content without prior written permission.

 

13. User-Generated Content

If you submit, tag, send, or otherwise voluntarily share photographs, videos, recipes, reviews, comments, testimonials, or other content with Wheeckles, you remain responsible for the content you submit.

Where Wheeckles wishes to reuse user-generated content for advertising or commercial purposes, we may request permission when appropriate.

You must not submit content that infringes another person's intellectual property, privacy, publicity, or other rights.

 

14. Social Media

Wheeckles may operate social media accounts on third-party platforms.

Your use of those platforms is also governed by the terms, policies, and privacy practices of the relevant platform.

Comments, posts, or other statements made by third parties on Wheeckles social channels do not necessarily represent the views of Wheeckles.

 

15. Third-Party Links

The website may contain links to retailers, social media platforms, payment processors, delivery services, or other third-party websites.

Wheeckles does not control those third parties and is not responsible for their content, availability, security, services, privacy practices, or terms.

Accessing third-party websites is at your own discretion.

 

16. Promotions & Giveaways

From time to time, Wheeckles may offer promotions, giveaways, contests, discount codes, or special offers.

These activities may be governed by additional rules or conditions.

If specific promotional terms conflict with these general Terms & Conditions, the specific promotional terms will apply to that promotion.

 

17. Disclaimer

We work to keep the website accurate and available, but we cannot guarantee that it will always operate without interruption, errors, technical problems, or outdated information.

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.

 

18. Limitation of Liability

To the extent permitted by applicable law, Wheeckles will not be responsible for indirect, incidental, consequential, or special damages resulting from the use of this website.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

 

19. Privacy

Personal information collected through the website is handled according to our Privacy Policy.

If the website collects names, email addresses, telephone numbers, delivery information, analytics data, payment-related information, or marketing preferences, users should review the Privacy Policy for more information about how that data is used.

 

20. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes in our products, website, operations, legal requirements, or business practices.

The updated version will be published on this page together with a revised “Last Updated” date.

Continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by law.

 

21. Governing Law

These Terms & Conditions are intended to be governed by the applicable laws of the Republic of Guatemala, without limiting any mandatory rights available to consumers under applicable law.

Any disputes will be handled according to applicable Guatemalan law and the jurisdiction established by law.

 

22. Contact Us

For questions regarding these Terms & Conditions, Wheeckles products, or your use of this website, please contact us through the contact information provided on the Wheeckles website.